Shipping

Q: How soon will my order be shipped? A: We typically ship within 24 business hours of receiving your confirmed order.

Q: How is shipping cost determined? A: Shipping cost is calculated by USPS based on the weight of your package and its destination.

Q: Do you ship internationally? A: Yes, we ship internationally. Please note that tax and customs fees are the responsibility of the customer.

Q: Is free shipping available? A: Yes, orders of $50 or more qualify for free shipping within the U.S. domestic only.

Q: What if I need to change my shipping address? A: Please email us at contact@theyogiclosetbrand.com within one hour of placing your order to make any necessary changes. If the item is returned due to an inaccurate address, we will cover the cost of reshipping.

For more details, visit our Fast and Reliable Shipping Policy.

Returns & Cancellations

Q: Can I return a product if I don't like the scent? A: Yes, we offer exchanges for items you're not completely satisfied with. Shipping costs for exchanges are the responsibility of the customer.

Q: How long do I have to exchange an item? A: Please contact us within 5 days of receiving your item to initiate an exchange.

Q: What if I receive a defective or damaged item? A: We will replace defective items at no cost to you. Damaged items due to neglect by USPS or the shipping service must be resolved with the carrier.

Q: Can I cancel my order? A: Yes, you can cancel your order within 1 hour of purchase. Transaction fees will be deducted from your refund.

For more details, visit our Stress-Free Exchange Policy.

Products

Q: Are your products natural and non-toxic? A: Yes, all our products are 100% natural and handcrafted with non-toxic ingredients.

Q: How are your ingredients sourced? A: Our ingredients are ethically sourced from local businesses in the Houston, Texas area, and we prioritize sustainability.

Q: What does "sensory aligned" mean? A: Our aromatherapy products are formulated with natural scents that engage your senses without being overwhelming.

Q: Do you use animal products or test on animals? A: None of our products contain animal products, and none are tested on animals. We test all our products for quality and sensory alignment.

Q: What type of wax are your candles made with? A: Our candles are made with 100% natural soy wax.

Q: Do you use essential oils or synthetic fragrance? A: We use 100% therapeutic-grade essential oils in our candles. Our holiday scents may contain essential oils and quality fragrance blends.

Q: What does "crafted with good energy" mean? A: Our products are handmade with care and positive intention, and each item is created with sound bowl vibrations to elevate the environment's frequency.

Q: How will my info be used if I subscribe to your newsletter? A: We use your information to provide exclusive offers and product information. We do not sell your information or spam your inbox.

Review our Privacy Policy for more information.

Please feel free to reach out with any questions or concerns. We're here to help and value your business.

Allow us up to 10 hours to receive and respond to your inquiry. Get in touch - we're here for you.